We're only able to issue refunds under the following circumstances:
You may be asked to provide pictures of the damaged items(s) and/or packaging.
Once reported and evaluated and we determine to issue a refund it will be processed within 36 hours.
If a package cannot be delivered for any reason other than carrier loss or damage to the address you provided, or should you refuse the package, you remain responsible for all charges.
Please be accurate with your shipping address to avoid unnecessary fees. Add unit, suite or apartment numbers, etc.